You can apply online for a DirectRoute Tag or you may call the DirectRoute Tag Customer Service Centre and speak with a member of our team on 061 582800 (Limerick) or 021 4889968 (Fermoy) to request that an application pack be sent out to you by post. You can also apply online
If your DirectRoute Tag is lost or stolen, you should contact the DirectRoute Tag Customer Service Centre on 061 582800 (Limerick) or 021 4889968 (Fermoy) or by e-mail: [email protected] (Limerick) or [email protected] (Fermoy). Once we have been notified, your tag will be de-activated and will no longer work.
A small electronic DirectRoute Tag is placed on the inside of your windscreen. As you approach the toll booth, sensors in the lane will detect your tag, deduct the appropriate toll from your pre-paid account, the traffic light will turn green and the barrier will lift. It is as simple as that! In the Express Lane, you will be able to negotiate the lane at a speed of up to 50kph, leaving a distance of at least 30m from the vehicle in front, without stopping.
Where a trailer is towed by another vehicle, it is treated as one combined vehicle and the class of traffic to which such combined vehicle belongs is determined by the weight and by the number of axles of the vehicle and trailer. In the case of a trailer towed by a Motor Cycle, a Motor Car, a Bus or a Coach the appropriate toll is determined for such vehicle only, disregarding the trailer.
Cash is accepted in manual lanes by a toll collector (change given). Some lanes are equipped with automatic coin machines.
You should install your DirectRoute tag inside your vehicle, just behind the rear-view mirror. For more information see our Installation Windscreen Guide.
The current Toll Rates are available here
It is an Offence not to pay tolls on the Toll Roads and the vehicle will not be allowed to proceed. In such case a picture of the vehicle is taken and the driver is subject to prosecution. Please contact our Service Centre on 061 582800 (Limerick) or 021 4889968 (Fermoy) for further information.
Private customers typically have one or two tags. There is a limit of 10 vehicles that can be applied for on-line. If you want to apply for more than 10 vehicles, please contact our Service Centre on 061 582800 (Limerick) or 021 4889968 (Fermoy).
Pedestrians, pedal cyclists, animal drawn vehicles and agricultural vehicles with a speed less than 50 kph and motorcycles of less than 50cc engine size are prohibited from using the tunnel. Any vehicles whose height exceeds, or that has a load with a height exceeding 4.65 metres is prohibited from using the tunnel.
The Direct Route Tag is accepted on all Toll Roads in Ireland including the M50 Barrier free tolling. For all the benefits of owning a DirectRoute Tag see here
Please contact our Service Centre on 061 582800 (Limerick) or 021 4889968 (Fermoy) and a member of our Customer Service Team will be happy to be of assistance.
Please contact the Limerick Tunnel Tag Customer Service Centre on 061 582800 (Limerick) or 021 4889968 (Fermoy) or or by e-mail: [email protected] (Limerick) or [email protected] (Fermoy) if you are planning to change your vehicle or if you have already done so.
No, you can use your credit over an unlimited period of time. However you will be charged the monthly account fee as long as the account remains open.
If you no longer need your account, you can close it by notifying us in writing, an email to [email protected] (Limerick) or [email protected] (Fermoy) will suffice, and returning your tag. The remaining balance in your account and the tag deposit will be returned to you.
Where a trailer is towed by another vehicle, it is treated as one combined vehicle and the class of traffic to which such combined vehicle belongs is determined by the weight and by the number of axles of the vehicle and trailer. In the case of a trailer towed by a Motor Cycle, a Motor Car, a Bus or a Coach the appropriate toll is determined for such vehicle only, disregarding the trailer.
Camper vans or motorhomes that are taxed as private vehicles and being used as such will be charged the private car toll rate. Where the toll operator is of the view that the vehicle is in fact being used as a goods vehicle the toll operator reserves the right to inspect the vehicle to determine the appropriate toll charge.
Express Lanes are solely reserved for users of electronic Tags. In these lanes users with a DirectRoute Tag will be able to cruise through the toll plaza without the need to stop.
For further informtion on safety on the Road and Tunnel as well as what to do in case of a breakdown or some event please read our safety guide.
No, each Multitrip card is allocated to a specific vehicle registration number.
The Multitrip cards are only valid for each specific toll plaza. The DirectRoute Fermoy Trip card is only usable at the Fermoy Toll Plaza's. The DirectRoute Limerick Trip card is only usable at the Limerick Tunnel Toll Plaza's. This is standard practice across all Irish toll plazas..
Direct Route (Limerick) Ltd. is a consortium of Irish Companies made up of Allied Irish Banks (Holdings & Investments) Limited, John Sisk & Son Holdings Ltd., Lagan Holdings Ltd., Meridiam Infrastructure Finance S.ar.l, Roadbridge Limited and Strabag AG.
Direct Route is a consortium of international companies with an extensive track record in delivering construction, financing and operation of major road projects all over Europe. DirectRoute has been formed with a view to help improve road networks across Ireland and combines international expertise with a strong Irish base.
DirectRoute (Tuam) Limited is a consortium comprised of Marguerite Fund, InfraRed Capital Partners, John Sisk & Son (Holdings) Limited, Lagan Construction Group, Roadbridge and Strabag SE.